A senior data leader with extensive experience in data management, data governance, data privacy, data risk, and data culture, driving enterprise-wide data strategies that enable innovation and trusted AI. As Data Management and Data Culture Director at Lloyds Banking Group, they lead a high-performing team focused on data quality, metadata management, data products, and building one of the world’s most data-literate financial institutions. Previously, they spent nearly 15 years at Aviva in leadership roles spanning audit, governance, underwriting, financial crime, and enterprise data management, developing deep expertise in data strategy, risk, privacy, and governance. Passionate about delivering customer value through strong data foundations, they are recognised for building relationships, leading organisational change, and fostering a culture where data drives better business outcomes.
Session Overview
Data Observability by Design: Strengthening Data Management for AI-Driven Decisioning
As AI systems increasingly generate and act on insights, traditional approaches to data management are being stretched. Observability is emerging as a critical extension of data management, providing end-to-end visibility across how data is created, transformed, and consumed by both humans and AI systems.
In this session, Jo Riseborough explores how organisations are embedding observability into their data management frameworks to ensure data remains consistent, traceable, and governed at scale. From managing metric drift to explaining AI outputs, observability is becoming essential to maintaining trust and reducing risk in AI-enabled environments.
We will discuss how stronger data management, through structured ownership, lineage, and real-time visibility, enables organisations to confidently operationalise AI, connect insights to decisions, and respond faster when issues arise. Attendees will leave with a clearer view of how to evolve data management practices to support continuous, AI-driven decision-making.
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Planner’s School
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A senior data leader with extensive experience in data management, data governance, data privacy, data risk, and data culture, driving enterprise-wide data strategies that enable innovation and trusted AI. As Data Management and Data Culture Director at Lloyds Banking Group, they lead a high-performing team focused on data quality, metadata management, data products, and building one of the world’s most data-literate financial institutions. Previously, they spent nearly 15 years at Aviva in leadership roles spanning audit, governance, underwriting, financial crime, and enterprise data management, developing deep expertise in data strategy, risk, privacy, and governance. Passionate about delivering customer value through strong data foundations, they are recognised for building relationships, leading organisational change, and fostering a culture where data drives better business outcomes.
