Max Chipenya is a technology and digital transformation leader with close to two decades of experience across insurance, mining, water utilities, and international development in Zambia. He currently serves as Head: IT at Hollard Zambia, where he supports the organisation’s technology agenda and is leading systems integration following Hollard Life Zambia’s acquisition of Absa Life Zambia.
Max has a clear point of view on what technology leadership should look like: not a back-office support function, but a strategic driver of business performance, service delivery, and customer value. His work spans digital integration, automation, data-driven decision-making, and organisation-wide digitisation, with a consistent bias toward practical solutions that make businesses faster and more responsive.
He holds a Master of Engineering in Project Management from Mulungushi University, a BSc (Hons) in Computer Science from the University of Greenwich, and a Mini MBA in Strategic Management, and is a certified Scrum Master. At Hollard Zambia, his work sits at the intersection of IT, business transformation, and the broader purpose of building future-ready organisations across Africa.
Session Overview
Building a Data Strategy Under Zambia’s Data Protection Regime
Zambia’s data protection regime is one of the toughest in Africa. An active commission, 24-hour breach notification, criminal sanctions for non-registration, and sensitive data that can’t leave the country. For an insurer, that’s not a policy question. It’s an operating condition.
Max Chipenya, Head:IT for Hollard Zambia, shares how his team turned that pressure into the foundation of a working data strategy: building a relationship with the data commission, putting a governance chain in place that gives the business real assurance, with named data owners and stewards in the business rather than the data team, and completing a structured strategy process that moved from compliance remediation through governance design and architecture decisions to honest resourcing choices.
He’ll be in conversation with Muzi Zim, Executive Head of Data & Analytics at Hollard International, on what the regulator asked for, what the team pushed back on, and what we’re currently partnering on.
If your regulator hasn’t come knocking yet, this session is a preview. If they have, it could be a playbook.
Alternatively, please email sales@eventfulpeople.com for quote, invoice or any queries and we’ll be glad to assist.
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Max Chipenya is a technology and digital transformation leader with close to two decades of experience across insurance, mining, water utilities, and international development in Zambia. He currently serves as Head: IT at Hollard Zambia, where he supports the organisation’s technology agenda and is leading systems integration following Hollard Life Zambia’s acquisition of Absa Life Zambia.
Max has a clear point of view on what technology leadership should look like: not a back-office support function, but a strategic driver of business performance, service delivery, and customer value. His work spans digital integration, automation, data-driven decision-making, and organisation-wide digitisation, with a consistent bias toward practical solutions that make businesses faster and more responsive.
He holds a Master of Engineering in Project Management from Mulungushi University, a BSc (Hons) in Computer Science from the University of Greenwich, and a Mini MBA in Strategic Management, and is a certified Scrum Master. At Hollard Zambia, his work sits at the intersection of IT, business transformation, and the broader purpose of building future-ready organisations across Africa.
